N Thai Palace

Reviews about N Thai Palace

• Amanda

  Apr, 15 2018
  ★ ★ ★ ★ ☆
  Visited last night and the food was delicious. Everything we ordered was amazing and we were so excited to come back. We never even realized the place was there as it is a bit hidden. Our food came out very quickly and we we finished eating within 45 minutes of sitting down. At that point they would have gotten 5 stars. However, we sat there for 20 minutes after we were done eating until someone came up to us asking how everything was and if we wanted dessert, but never cleaned up our plates. Never had a refill on our drinks... I ordered fried ice cream and waited another 20 minutes for someone else to come up to us... still didn’t clear the plates. I then proceeded to tell them I ordered fried ice cream and we needed the bill. The bill came 15 minutes later... still no ice cream, at least it wasn’t on the bill. Then 10 minutes later someone brought the bill back for us to sign. As soon as we were done we immediately left, forgetting our leftovers because we had been sitting there an additional hour and 20 minutes... waiting for service. They need to designate waiters to sections... the place was packed and only had two waiters. There is no way two people can handle a packed house efficiently. If they are able to fix the staffing/ customer service issue this place would be superb. I’d love to enjoy the food again but cannot commit to over a two hour dinner... each time.

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