Advanced Otolaryngology Associates, P.A.

Reviews about Advanced Otolaryngology Associates, P.A.

• Senthil Kumar Perayutham

  Jun, 01 2018
  ★ ☆ ☆ ☆ ☆
  I was sent back twice consecutive days from the office one because of system issue that my appointment got cancelled and the other time I was booked as a follow-up patient but I am a new Patient.
  I argued that for every appointment we travel and get permission from office, but they made 0 efforts to rearrange the same day and the EB office staff cares least about Patient situation and time.
  
  I had my wife treated with Dr. Kaplan earlier, we were going no where but the doct keep trying different things and adding more test and didn't get to the point where we stopped.
  
  We were 5 minutes late one day, which is my mistake and I cant excuse the road incidents but the staff was harsh and she decided to send me back and not ready to hear me that I am coming 2nd time due to their system error, again they made no efforts and after multiple request about my problem and my plead they checked with Dr. Horowitz but he turned me back as well.
  
  I am just shared my experience with this office and docts and never will turn back here.

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